Talk to a person.
Have your order number ready if it is about an order. It is on your orders page and in every email we send.
Where to reach us
Support runs in our WhatsApp group, with a support manager for anything about your order.
Live support and announcements. Send your order number with your question.
Before you write
- Paying, editing and cancelling an order all happen on your orders page; you do not need to ask.
- For a parcel that looks stuck, send the tracking number and we check with the courier.
- For a missing or wrong item, message us straight away with your order number and a picture of what arrived.
Most answers are on your orders page.
Totals, payment, the packing photo and every tracking number are there.